71%

2 Weeks

transitioning 14 staff with no interruption in services

Fully Remote Operations

90 Days

scaling from 14 to 24 employees

Staff Growth

CRM Transformation

migrating a 7,000+ record database

Habitat for Humanity KPI Dashboard

Developed a KPI dashboard that aligned individual performance with organizational goals while creating transparency, accountability, and opportunities for growth.

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First Light Remote Work Policy

Developed a remote work policy that fostered trust, flexibility, and accountability while creating an environment where employees could thrive and deliver their best work.

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Foothills Alliance Policies and Procedures

Developed a policies and procedures manual that established clear expectations, strengthened accountability, and created a foundation for organizational success.

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Operational Excellence

Operational excellence is built through thoughtful systems, clear expectations, and a culture that empowers people to thrive. These work samples demonstrate how I developed policies, procedures, and performance frameworks that strengthen organizations by supporting the people who make their mission possible.